We used machine learning and predictive analytics to make the suit fit!

A photo of a man in a grey suit

The challenge

The Drop uses a combination of customer photos and self-measurements to create its suits. However, it was finding that some people had difficultly measuring themselves and those with a less than typical body shape didn't always get the right fit the first time round.

The Drop wanted to streamline this process to ensure every customer had the best shopping experience possible and had to do the minimum of measuring. With this in mind, it attended the AI Hackathon event hosted by Microsoft to try and find a solution.

But could machine learning and predictive analytics actually help to create a better custom suit?

A flowchart of AI modelling to determine user flow A photo of a suit being created on a mannequin

What we did

As a trusted partner, Microsoft recommended Kalago to The Drop with the task of helping to solve this particular business problem. Over the course of the next three days we collaborated with The Drop and Microsoft to create a working solution using experimental AI.

One AI solution specifically detected anomalies in measurements. For example, if someone was unusually tall, the AI solution could detect this and flag that the customer may need to provide more manual measurements. The programme could also check that measurements taken were correct. To create this anomaly checker Kalago used Microsoft's machine learning studio and The Drop's data to create a machine learning model for anomaly detection.

Another AI prototype looked at solving customers' concerns regarding providing too many measurements and the accuracy of these measurements. The prototype was able to measure a suit just through customer photographs, removing the need for a tape measure. The team worked together on developing a model which converted photograph pixels to cms, for the tailor to work from, using a technology called Posenet.

A screen from mobile view showing a user photo being measured by AI for a perfect suit fit Visual of two phone screens showing the products page and the edit suit screen A graphic stating 'made to your size' with an icon of a mannequin with measuring tape around it

Fit for the job

With the help of Kalago, The Drop is currently developing these prototypes and implementing accurate working models within its web platform to streamline its business and creating a better experience for its customers.

A screen of tablet view of a product page A black and white photo of a suit being stitched at the cuff A shot of a tablet view of a suit product page
An image of multiple mobile devices showing the site, with a man in a grey suit showing prominently

With our AI concepts, we've been able to enhance what was always there – our workforce – to produce custom garments faster. Our people have more time to focus on the tasks that really matter and our business can scale faster and perform better. That first AI investment is already paying us back and it was easier to get up and running than we expected.

Stephen Stroud, CTO and Co-founder – The Drop

More case studies